Eid sale on NOW! Use EID24 for 30% off.
Eid sale on NOW! Use EID24 for 30% off.
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Shipping & Returns

Shipping

To receive your order by Ramadan 2024, order by:

UAE, Saudi Arabia, Qatar - 21st February
UK, US, Canada - 26th February
Australia - 3rd March

To receive your order by Eid 2024, order by:

UAE, Saudi Arabia, Qatar - 20th March
UK, US, Canada - 25th March
Australia - 31st March

How much does shipping cost?

Please add your desired items to cart to calculate shipping costs. Customers may be required to pay local duties and taxes when receiving orders.

How long will it take for my order to be shipped?

Please allow up to 2 business days for your order to be processed and shipped.

Once shipped, how long will delivery take?

Australia

Standard: 5-8 Business Days
Express: 2-4 Business Days

International

Standard: 7-14 Business Days
Express: 5-7 Business Days

Returns

What's your return period?

We have a hassle-free 60-day return period.


How much does it cost to return items?

Return shipping is at the cost of the customer, please contact us and we provide further details.

Exchanges

I ordered the wrong item, how do I exchange it?

Yes, we are happy to exchange any new and unused items. Please contact us to arrange any exchanges.

Faulty & Damaged Items

What do I do if I receive a faulty or damaged item?

If your product arrives damaged, please contact us as soon as possible and we'll send you a replacement free of charge.