CUSTOM NAME PLAQUE
CUSTOM NAME PLAQUE
CUSTOM NAME PLAQUE

CUSTOM NAME PLAQUE

Regular price $89.00 $0.00

As this is a customised product, please allow 2-4 weeks to process your order, this does not include shipping time. 

DETAILS

  • Hand Lettered
  • Available in thick or thin lettering styles (Examples in the images, Yunus & Eesa are thick, Maryam is thin)
  • Choose from Gold Mirror, Silver Mirror, Pink Mirror, Black Acrylic, White Acrylic or Plywood
  • Max length 60cm, max height 30cm (Height will be proportional to length)
  • Proof provided prior to production
  • Each plaque comes with a 3M command clear strip for mounting on suitable surfaces (see 3M Command website for details)
  • Up to 4 week turn around time 
  • Designed and made with love in our studio in Brisbane, Australia

THE PROCESS

Step 1.

Choose your material and lettering style using the drop down boxes, then enter the exact spelling of the name you’d like NAME box, please keep in mind the lettering is case sensitive. The spelling will be exactly what you request so please double check this.

Step 2.

We will complete your design and provide a proof prior to production. We want you to absolutely love your plaque so we will make every reasonable effort to adjust things if you are not happy with the design.

Step 3.

We will produce the finalised design in-house and ship it to you. The shipping time is in addition to the production time and will vary depending on your location.

Because this is a customised product we take the time to make sure it’s done once and done right. If you need a last minute gift (yup we’ve all been there), get in contact before you place your order and we will confirm if we can meet your time frame, inshAllah!

SHIPPING 

Please allow up to 10 business days for your order to be processed during this busy period. We use Australia Post for all shipping, for service updates including the impact of COVID-19 please click here. All of the shipping options we offer include tracking always.

Australia

All Australian orders over $100AUD - free standard shipping

Orders under $100AUD have the option of standard or express

International

For all international orders please keep in mind that you are liable for any taxes or duties, the amount will depend on your local customs regulations.

The international shipping options are:

Standard

Express 

CUSTOM ORDERS

If you add a customised product to your order, the processing time will apply to the entire order. This means your order will only be shipped once your customised items are ready.

PLEASE NOTE:

• COVID and Holiday delays may apply which are out of our control. Please wait an extra 5 business days after our estimates before reaching out and contacting our team.

• We can not grant a refund if your item is in transit.

• We will not be responsible for delayed or lost packages due to incorrect/incomplete address input by customers. If you have an error in your delivery address, it will cause significant delays. These orders are non-refundable. 

• Once your order has been fulfilled, it's no longer possible to change the shipping address, please double check your address before placing your order.

• For re-delivery of any returned orders due to incomplete, incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to the corrected address.

• It is not recommended to use a P.O box or Parcel locker for your delivery, please use a residential or work address if possible.

REFUNDS - DAMAGED OR LOST ITEMS

While we love our products, we want you to love them more than anything. If your product arrives damaged, doesn't arrive at all, please get in touch with us as soon as possible (preferably within 14 days of its arrival to you) to arrange an exchange or refund.

Unfortunately we can not offer exchanges or refunds on any personalised or sale products, except where there is a fault.

REFUNDS - CHANGE OF MIND

If your order hasn’t been shipped, we can refund your order for change of mind. You will be refunded the transaction amount minus a 2% fee if you pay via Shopify and 3% fee when paying via PayPal. 

If your order has been shipped, upon receiving it back unopened we can issue a refund, this will be subject to a 20% restocking fee.

WARRANTY

All our products come with a 1 year limited warranty that covers any manufacturing defects. Accidental damage or damage resulting from misuse is not covered under warranty. However, as always we are here to help, if your product gets damaged just get in contact and we’ll do everything we can to help.

If you have any concerns relating to returns, please email us and we'll take care of it for you!


More from this collection